At Telio Group, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, purchase products, or interact with our services.
We may collect the following information:
Personal details such as your name, email address, phone number, and billing/shipping address
Payment and order information
Account login details (if applicable)
Device, browser, IP address, and website usage information
Information provided through enquiry forms, contact forms, or customer support requests
We use your information to:
Process and fulfil orders
Provide customer support and respond to enquiries
Improve our website, products, and services
Send order updates, service notifications, and promotional communications (where permitted)
Prevent fraud, security risks, and unauthorised activities
Comply with legal and regulatory obligations
Payments made through our website are processed securely using trusted third-party payment providers. Telio Group does not store full payment card information on our servers.
Our website may use cookies and analytics tools to improve user experience, monitor website performance, and understand visitor behaviour.
Cookies may be used to:
Remember preferences and settings
Improve website functionality
Analyse website traffic and performance
You can manage or disable cookies through your browser settings.
We do not sell or rent your personal information.
We may share information with trusted third parties only when necessary, including:
Payment processors
Delivery and logistics providers
Website hosting and technical support providers
Legal authorities where required by law
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed as completely secure.
Depending on applicable laws, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Request details about how your data is processed
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Telio Group may update this Privacy Policy from time to time. Any updates will be published on this page with the revised effective date.
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Telio Group
Website: https://teliogroup.co.uk/
Email: info@teliogroup.co.uk
Phone: +44 – 77485 57658
